Policies

Return Policy for ME By NATURE Skincare

At ME By NATURE, we strive to ensure your complete satisfaction with our skincare products. Please review our return policy below:

- **No Returns Accepted**: We do not accept returns or offer refunds on skincare products.

- **Customer Notification**: Customers must notify ME By NATURE within 24 hours of receiving their products if there are any issues with their order.

- **Shipping Issues**: ME By NATURE is not responsible for any issues that may occur during shipping, such as delays, damages, or lost packages.

We are committed to providing high-quality skincare solutions and exceptional customer service. If you have any questions or concerns about our products or policies, please contact us directly. Thank you for choosing ME By NATURE for your skincare needs.

Processing and Shipping Time Policy

At ME By NATURE, we prioritize efficient order processing and shipping to ensure you receive your skincare products in a timely manner. Please familiarize yourself with our processing and shipping time policy:

- **Order Processing Time**: Orders typically require 2-5 business days to process before they are shipped. This processing time does not include weekends or holidays.

- **Shipping Time**: Once your order has been processed and shipped, delivery typically takes between 3-5 business days, depending on your location and chosen shipping method.

Please note:
- **Total Delivery Time**: The total time from placing your order to receiving it can vary between 5-10 business days, depending on factors such as order volume and shipping address.

- **Business Days**: Our processing and shipping estimates are based on business days (Monday to Friday, excluding weekends and holidays).

We appreciate your understanding and patience. If you have any questions about your order or need further assistance, please do not hesitate to contact our customer service team. Thank you for choosing ME By NATURE for your skincare needs.